Contractual Terms of Service and Privacy Policy for www.BLAKTICKET.com and / or BTicket App.

Welcome to www.BLAKTICKET.com website and BTicket app, which is a service provided by the Black Ticket Trading Company (" www.BLAKTICKET.com '') through which you can access and receive tickets, reservations, information related to them and other reservation offers. The site allows you to search for and find tickets and reservations. The Black Ticket Trading Company is a Saudi company (Commercial Registration No. 1010602871), with its head office in Riyadh. We ask that, before offering, buying and / or selling any of the tickets and reservations with us, you carefully read and accept the following terms and conditions ("Terms and Conditions") that govern the service ("Service") provided by www.BLAKTICKET.com (“the site”) and / or the BTicket App. (“The Application”) referred to in the scope of service in clause (2) description of the service of the terms and conditions of the service. www.BLAKTICKET.com and / or the BTicket App. reserve the right to amend the terms and conditions at any time without notice. Your continued use of the website and / or the App. constitutes your acceptance of these terms and conditions and any amendment to them. If you want to take full advantage of the service and be regularly informed of news of offers, tickets, reservations, occasions and events, you can subscribe by entering your full and accurate personal information. Please note that your access of the website and / or the App. and its use require your agreement to the terms and conditions. By continuing to access the website and / or the App. and / or use of them, you will be deemed to have agreed to the terms and conditions.

Terms and Conditions of Service for www.BLAKTICKET.com and / or BTicket App

  1. Registration

    To register for the service, the user ("The User") must complete the registration process available on the website and / or the App. and obtain his personal authentication credentials. The user acknowledges and guarantees that all data and personal information provided during the registration process are current, complete, accurate and correct. The user undertakes to inform the website and / or the App. of any changes to his data immediately. The user authorizes the website and / or the App. to verify the accuracy of the personal data and any other information provided to the site and / or the App., and undertakes to cooperate with the site and / or the App. during this verification process. The user registers on the website and / or the App. by creating an account consisting of a password, e-mail and mobile phone, and the user is solely responsible for maintaining the confidentiality of that data and activities that are carried out on the site through the username and password. All operations performed through the user's username and password will be attributed to the user for this process and requests. Therefore, the user shall be responsible for any potential damage, loss or misappropriation caused by the website and / or the App. or any third party as a result of misuse and / or infringement of the confidentiality of the username and password. The user acknowledges and agrees that the website and / or the App. may extract - as evidence of the operations performed by the user - evidence obtained from the systems and procedures used by the website and / or the App. in order to organize access to the website and / or the App. and provide the service. If the user is aware of any unauthorized use of his authentication credentials and / or any other breaches of its confidentiality, he undertakes to inform the website and / or the App. immediately, and to report any abuse of any kind to info@blakticket.com.

  2. Description of the service

    • User can view, browse, buy and sell tickets and reservations (The "Service").
    • A seller is someone who offers a ticket or reservation on the website or the App. and wants to sell it to a buyer.
    • The buyer is someone who buys a ticket or reservation offered on the website or the App. and wants to buy it from the seller.
    • The website and / or the App. is entitled to fees taken from the seller and the buyer for each sale, plus the value of taxes.
    • Once the registration process is completed appropriately, the user will have full access to the website and / or the App. service, which allows the user to browse, view, sell and buy tickets and reservations, without the need to make another connection to any third-party Internet sites.
    • The site and / or the App. have the right to withhold the amount until the validity of the ticket and / or reservation is confirmed for benefit.
  3. Website Usage - Purchase Orders

    The user can freely visit the website and / or the App. and use its functions for personal only and not commercial use. The user acknowledges that he is acting in person when using the website and / or the App. The user is not permitted to modify, reuse, copy, distribute, transmit, reproduce, publish, grant a license, use, create derivative tasks or functions, transfer or sell, or in any way use any commercial use or any inherently impersonal use of the information or News, content, programs, systems, or products obtained or made available to the user through the website and / or the App. and using the service. The user must have an Internet connection, which he must obtain at his own expense from a reliable provider in order to be able to use the functions of the website, and the website and / or the App. will not be responsible for any damages to the user's devices that may be caused directly or indirectly by Internet connection.

  4. Code of conduct

    The user undertakes to use the website and / or the App. and its functions and service for legitimate purposes and in accordance with the present terms and conditions. The user undertakes, in particular, not to transmit or publish, through the website and / or the App. and its functions, unlawful, defamatory, vulgar, obscene, offensive or annoying content, nor to use the site and its functions to perform any actions that may cause harm to the image and reputation of the site and / or the App. or any other loss or damage to the site and / or the App. . Moreover, the user undertakes not to send advertising materials and / or unwanted and / or intrusive communications that may interfere with the functionality and / or use of the website and / or the App. by any third party.

  5. Intellectual property

    The user acknowledges and understands that all information, data, software, content, music, sounds, photographs, images, videos and any other content on the website and / or the App. ("The Content") are the exclusive property of the website and / or the App. and the license holders. With the exception of using the App. as mentioned in Section 3, the user does not acquire any rights over the content, website and / or application, and his only right is to use the website and / or the App. in accordance with these terms and conditions. User may print and / or download the content (including terms and conditions) for personal use only.

  6. Hyperlinks to other Internet sites

    The website contains hyperlinks to other internet resources of commercial partners of the website, app and / or any third party. The hyperlinks are posted on the website and / or the App. for information purposes and as a reference for users' use and does not imply any recognition or approval of their contents by the site and / or the application. Moreover, the site and / or the App. does not exercise control over the content, information, services and / or products offered by these linked sites. The website and / or the App. shall not be responsible for the reliability, accuracy, and updating of the information published on these linked sites. The user acknowledges that the use of these sites will be at his own risk. The posting of a hyperlink and / or other internet source on the website does not imply any kind of commercial relationship and / or affiliation between the website and / or the App. and the administrators of the linked internet sites.

  7. Privacy policy and information related to processing personal details

    Information about how we process personal information and how cookies are used can be found on the site in our privacy policy.

    • Receipt of original tickets and bookings: Black Ticket does not receive original tickets and reservations, so the transactions are agreements between buyers and sellers; Where the buyer and seller are solely responsible for the settlement of the agreement between the buyer and the seller, Black Ticket uses the best endeavors to support the settlement of the agreement between the buyer and the seller, in accordance with the Black Ticket guarantee.
    • Black Ticket Guarantee: When you buy tickets on the Black Ticket site, Black Ticket guarantees that you will receive the tickets you paid for in time for the event. In the rare cases where a problem arises and the original ticket seller does not provide you with the tickets for sale, Black Ticket, at its sole and absolute discretion, will review the comparable prices tickets and offer you alternative tickets at no additional cost, or refund the cost of the tickets to you. "Comparable Price" alternative tickets are determined by Black Ticket at its sole and absolute discretion.
    • When you sell tickets through Black Ticket and the ticket delivered to the buyer matches the displayed ticket, and the buyer gets his chance to benefit from the ticket or reservation successfully, Black Ticket guarantees the seller that the price of the ticket or reservation will be paid to him after deducting the dues of Black Ticket.
    • Offer: In order to sell tickets, the seller lists them in the website and / or the App. database. As part of the listing process, the seller assigns a price for tickets and provides information including but not limited to event, date, section, seat and grade according to the mechanism followed on the site and / or the App.
    • In the event the user wishes to upload any images, documents or data to the site and / or the App., he / she permits the site and / or the App. to access the data of the device used in the uploading process.
    • Pricing: is a requirement to offer and sell tickets and reservations through the website and / or the App.
    • Payment: When the buyer makes the purchase, he authorizes the site and / or the App. to withdraw the amount (including the value of the ticket or reservation, fees and taxes) from the bank card that he provided the site and / or the App. with.
    • Paying the seller: The seller will be paid within (2) working days after the event if the tickets are successfully delivered to the buyer and he gets his chance to benefit from the ticket or the reservation successfully. The seller is obligated to provide the website and / or the App. with his identity number and the bank IBAN to which the transfer is to be made.
    • Description of tickets and reservations offered: Seller undertakes that descriptions of all tickets and reservations listed by him detail and describe accurately the tickets and reservations offered for sale. He also pledges that he owns the tickets and is authorized to transfer or resell them. And in the event that he resells tickets for commercial reasons, he guarantees that he has the right to do so, and the site and / or the App. is not responsible for the seller’s violation of this paragraph, and the site and / or the App. has the right to refer to the seller for compensation.
    • Other information: You acknowledge and undertake that any information you provide to us, other members, or visitors to the website and / or the App. (a) is not false, inaccurate, misleading, obscene or defamatory, (b) is not fraudulent, and (c) does not involve selling counterfeit or stolen goods, and (d) does not violate copyrights, patents, trademarks, trade secrets, rights of publicity, or privacy of any third party, or any other right, and (e) does not violate any law, legislation, decree or regulation, including but not limited to those that govern consumer protection, unfair competition, or false advertising, and do not contain any viruses or any programs aimed at destroying, interfering with, intercepting or confiscating any system, data or personal information.
    • Double listing and deleting tickets: To list a ticket for sale on the website and / or app, you must first register on the website and / or App. Once your ticket is listed on the website and / or App. We reserve the right to prevent users from listing tickets on the website and / or app if they are not able to provide the specific tickets that they have listed on the website and / or App.
    • Stolen property: The sale of stolen property on the website and / or the App. is strictly prohibited, and this is a violation of local and international law. Black Ticket strongly supports law enforcement efforts to recover stolen property listed on the site and / or app, and urges the prosecution of those responsible for intentionally attempting to sell these items on the site and / or App.
    • Investigations: We may investigate complaints and violations of our policies. Therefore, you agree to fully cooperate with these investigations, including, but not limited to, providing us with specific information regarding your right to obtain the ticket or reservation, its source, your possession of it, and the price you paid for it.
    • Disclosure of information: You agree that we may report any activity we suspect violates any law or regulation to the competent authorities, regulators or other relevant parties. We will cooperate to ensure that violators are prosecuted to the fullest extent permitted by law.
    • No Guarantee: Except for the express guaranties stipulated in these terms and conditions, this website and / or the App. and services are provided without any guarantees of any kind. It does not make any guarantees in relation to the programs, tickets, reservations, events and services offered on the site and / or the App.
    • Disclaimer: We bear no liability whatsoever, including but not limited to loss of profits or any amounts and costs incurred or costs incurred by you as a result of the event being postponed.
    • Compensation: In the event that the user violates any of the terms and conditions mentioned, Black Ticket reserves the right to ask the user for compensation, and has the right to cancel the account and prevent him from using the site and / or the App.
    • All sales are final: All sales are final. Cancellation, modification or exchange are not accepted, and no refunds will be made as a result of cancelling or modifying the date, time or place of the event, or in the event of losing the ticket.
    • Change or suspension of the website and / or the App.: Black Ticket reserves the right at any time to modify or discontinue, temporarily or permanently, the website and / or the App. or any part of the website and / or the App. with or without notice. You agree that we will not be liable towards you or any third party for any modification, suspension or discontinue of the site or any services under these terms and conditions, for any reason. We do not guarantee continuous, uninterrupted or secure access to our service, and the operation of our site may be affected by multiple factors beyond our control. In addition, the website and / or app may not be available during certain periods of time while it is being updated and modified. During this time, the website and / or app will be temporarily unavailable.
    • Notifications: Except as expressly provided otherwise, all Black Ticket notices must be sent through the email form on the website and / or the App. through the "Contact Us" link. Except as expressly provided otherwise, we will send all notices to the email address you provided to us during the registration process. This notification will be deemed to have been delivered within one business day of sending the email.
  8. Selection of applicable law and exclusive jurisdiction

    The terms and conditions and the relationship between the user and the website and / or the App. , to the extent permitted by the applicable regulations, are governed by the laws of the Kingdom of Saudi Arabia. With regard to what is permissible under the applicable regulations and international agreements, the two parties agree that the settlement of any dispute that may arise between them will be in accordance with the terms and conditions, the relationship that arises between them will be according to the jurisdiction of the courts at the location of Main Office of www.BLAKTICKET.com and / Or the BTicket app in Riyadh.